John (Deere, my tractor) returned from the hospital on Wednesday. The fellow who delivered him only knew that the service manager had called him and told him to take John home. The manager was out of town on business.
Good for him. They usually seem to keep John for much longer than I would like. So I was pleased when he was delivered. No invoice. The boss would take care of that when he got back later that day.
Company came and I had no time to do anything with John until Thursday afternoon. I examined the tractor before going to work with him. Oh oh . . . It was obvious that they had not done the routine winter maintenance that I had requested. The necessary repairs were done, however.
Okay, it fell through the crack. Understandable, right? Perhaps, but the same thing happened last year. I was not happy. I called the manager, and he apologized profusely. He’s done that before. (Must have practice?) Then he nearly knocked me over.
“Can we come to your house tomorrow morning and perform the service right there so there is no delay in getting it back to you?” Needless to say, he won me over and put me back in the contented customer category. That’s one of the reasons I spent extra money for “big green.” They are great at providing parts and service.
They are coming this morning. :clap: Perhaps I’ll get some work done with John before the day ends.
I invited my older son to join me last night (Thursday) for a Social Security seminar sponsored and presented by my certified financial planner. Wow! If you’re facing retirement in the near future, you would do well to seek some professional guidance. There are options that allow a person, or a couple, to best use the benefits that are available. SSA agents can’t advise you, but will answer your questions. The secret is knowing the questions that you should ask. I’m not competent to tell you anything more than, “seek help.”
